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COMMON QUERIES FROM OWNERS

WHAT IS THE PURPOSE OF DOG ENRICHMENT?

Dog enrichment has many purposes - it can reduce stress in dogs, reinforce socialisation practices, allow your dog to decompress after a mentally intense situation (e.g. a walk, a long training session, an altercation with a dog/human) and can simply be a fun way to challenge the mind!

HOW CAN TDEC HELP ME WITH DOG ENRICHMENT?

Here at TDEC, we strive to offer a variety of chews and puzzles that allow for you to get creative with enrichment! From snuffle mats to natural dog chews, we want to show you how to make enrichment as fun and stimulating for your dog as taking them on a walk!

WHAT IS YOUR RETURNS POLICY?

We can accept returns (excluding ALL treats) within 14 days of delivery, with return postage being paid by the customer. 

Unless faulty or damaged, all items returned must be unused and in their original packaging to be eligible.

WHAT IS YOUR SHIPPING POLICY?

We offer shipping within the United Kingdom only. Orders are shipped via Royal Mail and take up to 2 working days* for dispatch, and 3-5 working days for delivery. If you require an upgraded shipping service please contact us and we will do our best to accommodate.

*Working days are Monday - Friday. 

COMMON QUERIES FROM YOUR PUP

I'M A POWER CHEWER, WHAT WOULD YOU RECOMMEND?

We have some incredible products to recommend for power chewers! Check them out...​

Toy recommendations:

  • Cinnamuncher wood

  • Sodapup nylon star & butterfly

  • Planet ball

  • Green & Wilds eco toys

Treats:

  • Cow hooves

  • Jumbo pizzles

  • Ostrich bones

  • Beef bark

  • Sow ears 

I'M REACTIVE AND NEED TO DECOMPRESS SOMETIMES, WHAT WOULD YOU RECOMMEND?

To decompress, for example after a stressful walk, we would recommend...

  • Westpaw toppl

  • Sodapup flowerpot

  • Cinnamuncher wood

  • The customisable slow feeder

I EAT TOO FAST - WHAT PRODUCTS WILL HELP TO SLOW ME DOWN?

Eating too fast can cause a variety of health problems, so it is much safer to slow meal times down!

We recommend...

  • The customisable slow feeder (for raw/wet/dry meals & enrichment snacks)

  • Sodapup honeybear (for dry meals or treats)

  • Westpaw toppl (for raw/wet/dry meals & enrichment snacks)

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